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My website cannot send any email, even though I have setup the mail setting by the instruction, and tried the SMTP also. when send message via the send feedback function, server error was marked.

Pls help me to solve this issue, I have spent a lot of time on this. Thanks great for your time.
Q2A version: 1.8

2 Answers

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Can you please send us a screenshot of what's happening?

I mean, the exact server error message you're getting. Thanks!
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pls find my reply in my answer, thanks great.
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Replied there!
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edited by

Thanks great for your reply,  pls find the screenshot as below. I have confirmed with my server's supplier, and knew the port of 25 was shut down by them, and ask me to change to 465 port, is there any code need to be modified if change the port from 25 to 465? thanks great.

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Yes, you can change port from email settings in Settings ---> Email admin page.
Scroll down and check out all your email settings. Must match the ones provided by your email provider.
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I did it, but it still cannot work.

Could you give me your comments on the fatal error shown in the screenshot?
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