Q2A 1.6 Error: Unexpected response from server - please try again or switch off Javascript

Question

Every time I reject or try and delete a question I get this error. I've just updated to Q2A 1.6 and now this is happening.

Comments

Please check your server's error_log and let me know what you find. Most likely it's a plugin that's not compatible with Q2A 1.6.

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Hi thanks for responding. I can't seem to find any error_log I asked my hosting company to look but they said I don't have one and that I need to "enable debug mode" which I don't have a clue how...

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I have now taken all plugins off to see if any was causing a problem but still getting the same problem

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OK. It is probably a PHP error. I need to see the error to be able to understand the problem. If you want you can private message me with a link and the login for an administrator, so I can see if the PHP error is being included in the Ajax response.

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Hi thanks i've made you a super admin on my site and sent you all the details via PM.

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I have been facing the same error notification. I have installed Q2A site along with WordPress. When I have disabled the Wordfence Firewall protection. Then error too disappaered. However, it may harmful to disable Wordfence firewall. So currently searching another viable option.

Answer 1

Thanks for sending the credentials. I looked into the Ajax request with a browser debugger. It seems your server is returning an HTTP 406 error to Q2A's POST Ajax request. Based on a quick Google search it may be an Apache module called mod_security that is preventing the requests being accepted. But it could have any number of other causes. I'm afraid I can't really help beyond this point, and you'll need to talk to your hosting provider.

Comments

Ok thanks for looking into it though.

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I am also suffering with that issue. What is the solution??
thanks