login boxes are not showing

Question

I installed Q2A 1.8.6 and once I click on the key icon to access as admin I get no text boxes in order to login. May this be a bug or can this me something I missed while installing?

I am new to Q2A so I'm not sure if there is any logs I can check for any error message related to this.

Below you can see the problem I am facing after clicking on the key icon:

The server I am working under is a RedHat:

[root@lvwplaimaprd ~]# hostnamectl
   Static hostname: lvwplaimaprd
         Icon name: computer-vm
           Chassis: vm
        Machine ID: b5350d69d3f4429cb3620db749a86336
           Boot ID: 7b69f3a85d904a84a30292ccf8eda4c9
    Virtualization: vmware
  Operating System: Red Hat Enterprise Linux 8.0 (Ootpa)
       CPE OS Name: cpe:/o:redhat:enterprise_linux:8.0:GA
            Kernel: Linux 4.18.0-80.el8.x86_64
      Architecture: x86-64

Network screenshot

Question:

How can I get the login text boxes to appear in order to be able to login to my Q2A? installation?

Comments

1. Do you have anything on the server logs?
2. Does the Chrome console say anything?
3. Do you have JavaScript enabled?
4. Is that a 100% clean installation or have you modified something (i.e: adding plugins, modifying the theme, whatever...)

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1.  I didn't see any suspicious logs under /var/log related to this problem.
2. Chrome console only says: "Failed to load resource: the server responded with a status of 404 (Not Found)" from beginning.
3. In my browser Javascript is enabled. Should I check somewhere else?
4. No plugins nor a new theme where added. I can't even access with the admin user.

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5. What resource could not be loaded? Can you provide a screenshot of the Network tab?
6. Do you get the same error after disabling Browser's plugins? (e.g. Adblock)

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5. I added on the question the network screenshot. I don't see any resource not being loaded so far.
6. I get the same problem after disabling Adblock for the site.

Answer 1

You seem to have an improperly configured Single Sign On installation.

These are the installation steps for non-SSO: https://docs.question2answer.org/install

These are the installation steps for SSO: https://docs.question2answer.org/install/single-sign-on

Chose one, and follow (all) the steps :)

Comments

I followed the https://docs.question2answer.org/install/single-sign-on/ instructions. Not sure which step may I have misunderstood or missed. I will try again step by step with a different install directory.

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I'm not sure I can confirm this but, most likely, you didn't configure the file in step 11