Send Private Message Error?

Question

I have a site hosted on bluehost.com and the option send private message doesn't work well. when I try to send there is an error message Server Error Occured. Please try again. Anyone has idea or solution for this?

PS. I asked support from bluehost but they said they don't support for third-party software.

Comments

I'm with bluehost, send private message feature works fine. just check your QA settings.

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the feedback form is working well except the PM and Notifications. I also tried to create an email address for administrative notification but it didn't work. please guide me what setting do i need to implement.

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Have you set valid email for below two fields.

go to admin->emails

1. Sender address for all administrative messages:

2. Email address for admin messages (not shown to users):

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Yes i created an email address no-reply@samnour.net and put it there. i wonder if i also need to do other thing.

Answer 1

Is your host cappable of sending emails? Because for now PM's are just that, emails. :)

If you just have a free plan, probabily you can't send mails. That happens to prevent spammers.

Comments

can you help telling how to check it. and even mail notification doesn't work also. thanks in advance.

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Just ask your host support if you can send emails. They should tell you. :)

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yes i already asked and they said it is support. so what to do next?

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That's strange. If you can send mails, this seems a bug. I don't know, because this never happened to me.Are you sure it isn't sending mails to the SPAM list?

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Yes i'm sure that it is not sent out to inbox nor spam.