Q2A seems to block access to my domain (Only Domain host)

Question

This is my first Q2A installation so I might be mistaking something obvious, still I'd really appreciate if anybody can help.

I created the database and installed the bundle as requested, I reached the appropriate folder address and the admin set up screen showed up as expected. I created a super admin ID and logged into my Q2A installation but... as soon as I tried to save the first admin screen, the system freezed and I was not able to log in anymore: not through my ftp client nor even from OnlyDomains cpanel interface.

I already contacted Only Domains and they helpdesk told me the system blocked for some (still unverifiable) reason any access. I have them unblock the whole and re-installed everything, just to to end up stucked in the same situation.
Only Domains replyed that:

OnlyDomains Support: If Q2A requires special access (such as database access or root access) that may be the cause of the block -- root access is not available on our platform for security reasons.

Do you guys believe I should change host either is there any other possible cause for this type of problem?

Thanks in advance to anybody willing to answer

 

Comments

Does the server have Apache ModSecurity installed?

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Hi Scott,
yes it does... is.it good or bad news :,-o?

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I prepared sites with a htaccess and published them without any problem. You must not give too much importance to the generic answer of the hosting service. A common error is to forget to change the paths or database host and rights ( mysql root ? )

Answer 1

OK I think the issue is the same as here: http://www.question2answer.org/qa/44860/serious-web_attack-ldap_injection-error-owasp-modsecurity

The mod_security module blocks access to the server when you access a URL with certain characters. Can you try the solution there (editing admin-default.php) and let me know if it works?