on site notification doesn't work in chrome and IE

Question

On Site Notification doesn't work in IE and Chrome but it works in Firefox. What should I do?

Q2A version=1.6.3 and Theme=snow

Answer 1

If you have:

- q2a version 1.6.3 installed

- default Theme snow chosen

- made no modifications

the on-site-notifications are working.

If not, there is something wrong with your setup.

Continue debugging here: https://github.com/q2apro/q2apro-on-site-notifications/blob/master/CONTRIBUTING.md

Comments

@q2apro.com: Thank you. on-site-notification shows the number of events and the color of box is changing to yellow, but it doesn't open after clicking!

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Then check the web console for javascript errors. If there are none, check if the DIV #nfyWrap has been inserted by javascript.

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I found that it works when I delete www at the beginning of my domain!But with www it doesn't work!

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Check table qa_options if the field "site_url" matches your URLs.

Furthermore, use htaccess to rewrite all domains to www.

Example htaccess:
# Rewrite all domains/xyz -> www.q2apro.com/xyz
RewriteCond %{HTTP_HOST} .
RewriteCond %{HTTP_HOST} !^www\.q2apro\.com [NC]
RewriteRule (.*) http://www.q2apro.com/$1 [R=301,L]

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Thank you kindly for your help. :)

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@Kai
this tip on htaccess should be added to your readme or something

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Good idea, added info to the contribution file: https://github.com/q2apro/q2apro-on-site-notifications/blob/master/CONTRIBUTING.md (currently n° 11 + 12)

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much better, thank you