Users are not receiving the confirmation email. Please help very urgent

Question

Hi,

I am completly worried with this issue, when ever a user registers, he is not getting user validation link email.

I tried using emails of  rediffmail and live.in and didn't get the confirmation email, checked even my spam folder.

Please help in solving this issue.

http://questions.yourgoal.in/

Comments

Hi,

I checked with the hosting service provider and he guided me to

Use relay-hosting.secureserver.net unless:

You use PHP script and the mail() function.
You use Perl script and the /usr/lib/sendmail binary.
In those cases, you do not need to specify a relay server.


Please suggest what I need to do with this

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Phpmailer : php + sendmail binary.
So, following their (GoDaddy's ?) schema you should use their server (relay server) as Smtp server.
Do you have the port ? (It should be 25)
No security/SSL.
As "from" address you should use an address that is registered on their server
(Address@yourdomain.com)

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I apologize, I could't understand.

I did the following after going through your suggestion.

1) SMTP server address:
 relay-hosting.secureserver.net

2) SMTP server port: 25

3) SMTP secure connection: None

4) SMTP user name: XXXXXX@yourgoal.in

5) SMTP Password: XXXXXX

and I got the below error.

Question2Answer fatal error:
Could not send email confirmation

Stack trace:

require() in index.php:31
require() in qa-index.php:165
qa_get_request_content() in qa-page.php:795
qa_call_override() in qa-page.php:198
qa_call() in qa-base.php:579
qa_get_request_content_override_1_in_qa_news_overrides_php() in qa-base.php:532
qa_get_request_content_base() in qa-base.php(510) : eval()'d code:55
qa_call() in qa-base.php(577) : eval()'d code:1
qa_get_request_content() in qa-base.php:532
require() in qa-page.php:207
qa_send_new_confirm() in qa-page-confirm.php:54

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In the admin panel, emails , you should have :
sender address for message from site = xxx@yourgoal.in
send smtp  username and password = not checked

No authentication.
And the email address that you use must be defined on your cpanel account