Problem with the Emails in my Question2Answer

Question

Some users are getting confirmations emails.. Some don't... It's so confusing to understand what's wrong with the system... Many users have unconfirmed email id so i am assuming that many are not getting the confirmation email.

Many have reported they are not getting any email when resetting their password. I believe there must be something wrong with the email of Question2Answer... Please help

Answer 1

I have had similar problems with this. I think there is something wrong with the way the headers are set up in the Q2A emails. For some reason they touch off the spam filters and emails are not delivered to certain accounts.

Comments

so how do we solve this?

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you need to speak to your hosting company. They should be able to fix it by adding in some records. My hosting company has added in some records which have helped. I am no expert in email, though, so I'm not sure what was done.