Welcome to the Question2Answer Q&A. There's also a demo if you just want to try it out.
+2 votes
310 views
in Q2A Core by
edited by

Request for Assistance with Website Security and 404 Errors

My website was hacked, and I have deleted suspicious files, changed the password, and removed fake users. However, I am still unsure if the threat is completely gone. Additionally, the number of 404 errors has increased to over 5350 pages.
 

I need your assistance with:


1. Ensuring the complete security of the website.
2. Handling the large number of 404 errors.
3. Improving the site's re-indexing and performance in search engines.

I appreciate your guidance and advice on these matters.

Thank you for your help.

Q2A version: 1.8.8
by
Any insight on how you think the site was hacked? Where were the suspicious files? Do you feel this was a server issue, or Q2A code issue?

This information will help the community.
by
"I think it is due to third-party plugins and themes because I recently experimented with some free templates."
by
edited by
Why No One Help?????
by
Using free templates shouldn't impact your site's security.  I am assuming that your deleting suspicious files from the server end? If this is the case seems like you have a vulnerability within your server, not Q2A. There isn't much information provided for the community to help, if we're being honest. If I were you I would do the following:

First, gather information on visitors. You can do this through analytics. You can use google or host your own software to do this. I host my own analytics software so, I can control my data and monitor all of my websites. Gathering information such as ip address, location, browser data, operating system, time spent on website, etc..., will allow you to see if it's the same visitor or multiple visitors.

Once you have more information then you might have a better idea of what your looking for. I would also reach out to your hosting provider to see if they know of any server vulnerabilities.

If your using Ftp or a control panel to access files change your passwords. Don't use basic passwords, there are password generators that can help you to create stronger passwords.

If your managing your own servers make sure all software is current. Update any outdated software because outdated = vulnerability.

I hope this information is useful!

Please log in or register to answer this question.

...