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Question2Answer fatal error:

Could not send reset password email

Stack trace:

require() in index.php:27

require() in qa-index.php:188

qa_get_request_content() in qa-page.php:47

require() in page.php:183

qa_start_reset_user() in forgot.php:69

1 Answer

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Best answer

The error message you're seeing indicates that the Q&A platform you're using (Question2Answer) encountered a fatal error while trying to send a reset password email via Gmail's SMTP service. Here are a few things you can check to troubleshoot the problem:

  1. Verify your SMTP settings: Make sure that you've correctly configured the SMTP settings for Gmail in your Q&A platform's admin panel. Double-check that you've entered the correct username and password, and that you've specified the correct SMTP server and port. You may also need to enable "less secure apps" access in your Gmail account settings if you haven't already done so.
  2. Check your email logs: Depending on your server setup, you may be able to view email logs that show the details of the email sending process. Look for any error messages that indicate why the email failed to send, such as authentication errors or connection timeouts.
  3. Test with a different SMTP provider: If you continue to have problems with Gmail's SMTP service, try using a different provider to see if the issue is specific to Gmail. There are many other SMTP providers available, such as SendGrid, Mailgun, and Amazon SES.
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