Email is not being received by the users

Question

Whenever a comment is posted or a question is answered or asked or on any of the activity the email is not being received by the user.

Please help

Answer 1

It sounds like you need to look into the email configuration on your PHP server and possibly talk to your hosting prorvider about it.

Comments

Hi Gidgreen,

I have checked with my Hosting Provider and they have said that the mail() PHP function should contain a From field.

What I have noticed is that all the mails that are related to my own domain are working fine. I receive all the mails regarding new questions posted.

Just to give u an example.
If I send Feedback by using the email id of my own domain-- it works fine, but If I mention any other valid email id - like - abc@yahoo.com or abc@gmail.com etc. I get a error - "A server error occurred - please try again. ".

Please let me know if we can do anything to resolve it.

Thanks
Himanshu

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My Q&A site stop send mail when a new question or comment is posted.

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@rajeshwar: Your hosting provider seems to have a rule preventing your server sending out any email from an address that is not associated with your own domain. This is to prevent spam. Have you checked that the "Sender address for all administrative messages" in the "Email" sections of the "Admin" panel?

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@andre.ortega: Similarly I can only say this will be something to do with a restriction places on emailing by your hosting provider.

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May be, but worked fine before. I think that stopped with version 1.3.
And I use a email from my domain.

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@andre.ortega: There were no changes in the email sending code between versions 1.2 and 1.3 so the upgrade shouldn't be the cause unless you had made some modifications to the core code that got lost in the upgrade. Sorry I can't offer more specific help.